SERVPRO of South Durham Employee Photos

Dana Richardson

Dana Richardson

Dana is a Commercial Business Development Representative with SERVPRO of South Durham and Orange County.  For 10 years Dana has tirelessly established relationships with all sizes of business, schools and governmental entities so that when disaster strikes, we are there to help immediately.  Dana is certified with the IICRC (WRT) as well as 4 certifications in ECTP.  She also holds multiple positions with associations she is affiliated with and stays involved!

James McNeely

James McNeely

Jim is our Orange County Business Development Representative James brings more than 15 years of residential and commercial security related experience to SERVPRO of South Durham & Orange County. For the past 4 years, he has helped our customers navigate the process of putting the pieces back together after a loss.  Jim is certified with the IICRC (WRT) and ECTP.  His dedication to provide an excellent customer experience makes him the person to call on in Orange County.

Patrick Hotte

Patrick Hotte

Patrick is a Project Manager at SERVPRO of South Durham & Orange County.   After several years in our reconstruction department, he was promoted due to his care for our customers and knowledge in putting peoples lives back in order.  Patrick holds certifications in IICRC (WRT) as well as ECTP.  An avid hunter, you can count on Patrick having a freezer full of good meats!

Tiburcio Cortez

Tiburcio Cortez

Tiburcio (Nickname: Cortez) is a Production Manager with SERVPRO of South Durham & Orange County. His 13 years with the company has provided Cortez with experience that assures our customer's confidence when he is on the job. Cortez is certified in IICRC (ASD and WRT) as well as ECTP.  His calm and professional demeanor in any situation is an asset when emergencies arise.  

Mark Banks

Mark Banks

Mark is a Crew Chief at SERVPRO of South Durham & Orange County for more than two years. Mark is an expert an handling the personal contents of our customers.  His empathy and care for other peoples possessions sets him apart in our industy.  Mark holds certifications in IICRC (SRT and OCT) and holds 4 certifications in ECTP.

Helio Cortez

Helio Cortez

Helio is a Crew Chief at SERVPRO of South Durham & Orange County.  For over 14 years, Helio has satisfied countless customers with the detailed cleaning and work he provides.  When you find mold in your building or home, you want Helio remediating the way.  He carries 4 certifications in ECTP.

Francisco Sanchez

Francisco Sanchez

Francisco is a Crew Chief in our Reconstruction Department.   He has been rebuilding water and fire damages for over 13 years at SERVPRO of South Durham & Orange County.  Professional tradesman is his forte.   Ask Francisco to sing you a song.   He will more than oblige!