Recent Posts

What Happens If Your Tree Falls on Your Neighbor's House?

8/25/2015 (Permalink)

In most cases, if your tree falls on your neighbor’s property, they will need to make a claim on their home’s insurance policy. If you were notified the tree needed to be removed before it actually fell and caused damage, you would then need to file a liability claim on your insurance

SERVPRO of South Durham and Orange County can handle emergency tree removal safely and quickly. We ensure that your property is secure by performing any tarp and board-up services needed. Remember After any storm damage or water damage situation in Durham, your primary focus should be safety first:

•   Is it safe to stay in the house?

•   Electrical and "slip and fall" hazards are some of the most prevalent concerns.

•  Only do activities that are safe for you to perform.

•  Wet materials can be VERY heavy. Be careful!

As a trusted leader in the water damage restoration industry, SERVPRO of South Durham & Orange County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened". Contact us for more information.

A Tree Fell on Your Home During the Storm, Now what?

8/24/2015 (Permalink)

Storm Damage A Tree Fell on Your Home During the Storm, Now what? Tree Removal and Storm Cleamup Durham, NC

Late summer is upon us which means hurricane season for the Atlantic. The first major storm, Hurricane Danny” of the season already has Durham weather forecasters on alert.

A common occurrence during tropical storms is trees falling on and damaging your property. Don’t wait until it happens. Be prepared for this type of storm emergency. Here are 5 steps to take for emergency tree removal in Durham, NC.

  1. Trees that are old or diseased can easily succumb to flooding and windy storms. Go ahead and remove hazardous trees before a storm approaches.
  2. In the event a tree does fall on your property, first make sure everyone is okay. Leave your home if you feel unsafe inside the property.
  3.  Look to see if there are any wires or power lines hanging and if they are call the police and the power company.
  4.  Call your insurance company and if you can safely do say take pictures.
  5. Contact your local mitigations and emergency storm cleanup provider in Durham, NC. They will place a tarp on the roof if needed. They will also carry out any board up services required and cleanup any water inside the home. Boarding up parts of the home that have structural damage will help with your insurance claim and also deter any vandals while you are away from your home.

*TIP: The nature of emergency situations do not allow you to check licenses or BBB reports. It’s best to have a trusted restoration and storm cleanup company in mind before things like this happen. Contact SERVPRO of South Durham and Orange County to receive a free Emergency Readiness Plan. This plan will organize all the necessary steps and information you will need in the event of storm damage, water damage, fire damage, and cleanup.

As a trusted leader in the restoration industry, SERVPRO of South Durham & Orange County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.

Check out our video challenging you to participate in our charity cornhole tournament!

8/20/2015 (Permalink)

Ultimate Toss and Tailgate Challenge!

As a trusted leader in the restoration industry, SERVPRO of South Durham & Orange County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.

Why Mold Removal May Not Be an Ideal DIY Project

8/4/2015 (Permalink)

Mold Remediation Why Mold Removal May Not Be an Ideal DIY Project Servpro of South Durham and Orange County Mold Remediation

There are over 1,000 types mold found in North America (Durham, North Carolina). Did you know mold will eat just about anything? This includes metals, concrete, fabric and wood. 

People (living in Durham, NC) spend about 90% of our time indoors. This makes mold and it’s destructive nature a major concern for many of us. Search DIY mold removal on the internet and you will find tons of articles suggesting different ways to rid your home of mold yourself. One of the most common suggestions is spraying the mold with bleach or some other concoction aimed and killing it. Mold cleanup is not that simple.

The EPA ( United States Environmental Protection Agency) has come up with a rigid set of guidelines for mold removal. The Mold Remediation in Schools and Commercial Buildings document recommends that you should only attempt to remove mold yourself if the area impacted is less than roughly a 3ft. by 3 ft. patch. Even in this instance you should first wear protective gear and fix any leaky pipes or issues that caused the mold damage. IICRC ( Institute of Inspection Cleaning and Restoration Certification) does not recommend spraying but promotes removal of mold and proper air filtration.Major steps in a proper mold remediation process includes  analysis of the impacted area, thorough drying, fixing any causes of water and wetness as well as wearing  proper protective gear during the process.

Before you take the health and monetary risk of improper mold remediation review the EPA guidelines and contact your local Durham, NC mold remediation and abatement professionals to have an analysis of the area. This will give you a better idea if your mold problem is a do it yourself project or not.

Source: http://www.gotmold.ca/2013/03/20-interesting-facts-about-mold/

 As a trusted leader in the restoration industry, SERVPRO of South Durham & Orange County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.

2015 Employee of the Year SERVPRO of South Durham & Orange County

7/22/2015 (Permalink)

General 2015 Employee of the Year SERVPRO of South Durham & Orange County 2015 Employee of The Year

Just in case you missed it in January, Mark Banks is our 2015 Employee of The Year. He was chosen by his team members because of his dependability and everyone loves being around him. "It feels great to be recognized and know that everyone appreciates your hard work."

~Mark Banks

SERVPRO of South Durham & Orange County is constantly adding amazing people like Mark to our team. To be one of them check out our career opportunities. To stay up to date on new members and get to know our crew visit our website crew photos.

As a trusted leader in the restoration industry, SERVPRO of South Durham & Orange County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.

Why Your Business Needs An Emergency Ready Plan

7/14/2015 (Permalink)

Commercial Why Your Business Needs An Emergency Ready Plan Inforgraphic explains why you should have an emergency Ready Plan for your business.

CLICK HERE TO SEE FULL INFOGRAPHIC

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of South Durham and Orange County has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barber shops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started bwtween 9PM-5AM caused $75,000 dollars in damage. Firest that startd between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact our Commercial Business Development Representative Dana Richardson to setup your free Emergency Ready Profile.

919-886-3838

As a trusted leader in the restoration industry, SERVPRO of South Durham & Orange County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.

Top 100: SERVPRO of South Durham & Orange County

7/9/2015 (Permalink)

Community Top 100: SERVPRO of South Durham & Orange County Top 100 SERVPRO of South Durham & Orange County

We're so excited! SERVPRO of South Durham & Orange County has been recognized at the 2015 SERVPRO Convention as one of the top 100 highest grossing franchises. Help us celebrate by liking us on Facebook page! #‎SPCONV15? 

As a trusted leader in the restoration industry, SERVPRO of South Durham & Orange County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.

3 Quick Tips To Help Prevent Lightning Fire Damage: SERVPRO of South Durham & Orange County

7/6/2015 (Permalink)

Storm Damage 3 Quick Tips To Help Prevent Lightning Fire Damage: SERVPRO of South Durham & Orange County 3 Quick Tips To Help Prevent Lightning Fire Damage: SERVPRO of South Durham & Orange County

SERVPRO of South Durham and Orange County has cleaned up our fair share of fire damage caused by lightning.

Lightning strikes the earth's surface about 100 times every second and it can reach temperatures 5 times hotter than the surface of the sun. About 10-20% of those strikes have the potential to cause a fire.

Thunderstorms and lightning strikes have been causing quite a bit of damage in the Durham area. We are experts in fire damage cleanup, and we believe in safety first. Below we've provided 3 tips to help prevent fire damage caused by lighting.

1. Avoid using water during a thunderstorm. Taking showers, washing dishes, even washing your hands could put you and the structure you are occupying at danger. Water, especially water that contains minerals can be great for conducting electricity. Definitely do not go swimming. Lightning regularly strikes water and swimming during a thunderstorm is one of the most dangerous things you can do.  

2. In recent years the cost fire damage cleanup caused by lightning has gone up. This is mainly because the average household owns more electronic equipment. During a thunderstorm be sure to unplug things like computers and televisions. Also, do not use landline phones during a storm. A surge protector is also a good idea. They do not always protect against large direct lightning currents. But, the device does attempt to limit the voltage supplied to an electrical device by either blocking or by shorting to ground any unwanted voltages above a safe threshold. 

TIP: Check your homeowner's insurance policy. Not all policies cover electronic items lost or damaged during lightning and thunderstorms.

3. Invest in a professionally installed lightning protection system. Lightning rods create a network of low resistance paths for lightning currents  to travel. Using them can help you direct the lightening towards the ground and cause less damage to the building structure. 

FUN FACT:The Empire State Building is a lightning rod for it's surrounding area. It is struck by lightning an average of 23 times per year. For more information on lightning protection systems keep reading our blog!

As a trusted leader in the restoration industry, SERVPRO of South Durham & Orange County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like It Never Happened" Contact us for more information.

SERVPRO of South Durham & Orange County Ultimate Toss And Tailgate: Join us For FUN and a Great Cause

7/1/2015 (Permalink)

General SERVPRO of South Durham & Orange County Ultimate Toss And Tailgate: Join us For FUN and a Great Cause Ultimate Toss And Tailgate: SERVPRO of South Durham & Orange County

join SERVPRO of South Durham and Orange County for an evening of family fun and games as we raise money for the Ronald McDonald House of Durham.

Compete in our Cornhole tournament and enjoy the ultimate tailgate experience. We will have lots of food, games, raffles and prizes!

Come prepared to watch Sunday football on the big screen where we will have food trucks, music and adult beverages.

For more details on the event visit tinyurl.com/tossntailgate

SERVPRO of South Durham & Orange County: Does your family know what to do? 30/30 rule

9/26/2014 (Permalink)

Community SERVPRO of South Durham & Orange County: Does your family know what to do? 30/30 rule 30/30 RULE

We've had lots of severe thunderstorms this season in the durham and Orange county area. Weather.com is predicting at least seven days of thunderstorms over the next 10 days for the Durham, NC area.

SERVPRO of South Durham and Orange county has had an influx of residential and commercial storm cleanup and tree removal request.

Does your family know what to do before, during, and after a lightning storm? Learn the facts and practice your plan.  The 30/30 rule is if there is less than 30 seconds between a flash of lightning and the sound of thunder, seek shelter.  Wait at least 30 minutes after the last clap of thunder before leaving shelter.

Contact us today to make sure you are preared in the event of disaster!