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Storm Damage Cleanup and Restoration

Storm Damage Cleanup and Restoration

Weather conditions year-round can damage either the exterior or interior components of your South Durham or Orange County property. Storms might not always cause widespread flooding, but they can impact smaller areas, including your home or business. Even without flooding, wind or sleet can break exterior components of your property. Your roof can lose shingles and your siding could take a beating. Because this damage happens around the clock, we at SERVPRO of South Durham and Orange County work around the clock as well. We can respond immediately to your storm damage emergency because we are locally owned and operated.

Storm damage doesn't wait for business hours to strike, give us a call 24/7 for all your storm clean up needs to make it "Like it never even happened."

Have Storm or Flood Damage? Call Us Today (919) 596-1242

Here to Help!

Here to Help!

“Russ and Nelson were very professional, responsive and courteous during their visit. Our kitchen was flooded. They were great at explaining the process and answering any questions I had. I would highly recommend their services to anyone.” – Robin C.

We put customer experience and satisfaction as our priority, and Robin’s review reaffirms the hard work we put in every day. Our goal is to leave you happy and satisfied – with the result being "Like it never even happened". Thank you Robin!

Home Fire Escape Plan

Home Fire Escape Plan

Talk with all family members about a fire escape plan & practice the plan twice a year. Tips for creating your home fire escape plan and practicing your 2-minute drill:

  • Everyone in your household should know two ways to escape from each room in your home.
  • Smoke is dangerous. Get low and go!
  • Decide where to meet once you get outside:
  • Get out and stay out. Never go back inside for people, pets or things.
  • If a fire starts, you may have less than two minutes to get to safety. So, time your fire drills and find out: what is your escape time?

Head to the Red Cross’ website for tips on fire safety and a template to create a fire escape plan here

Commercial Water Damage Restoration

Commercial Water Damage Restoration

Commercial Water Damage Restoration – No Job Is Too Large

There is never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,700 Franchises
  • Highly Trained Water Damage Restoration Specialists

Water Damage or Flooding? Call Us Today 919-596-1242

What You Can Do Until Help Arrives

Water Damage Emergency Tiips

Water Damage Emergency Tips – What You Can Do Until Help Arrives

After any water damage situation, your primary focus should be safety first.

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Gather loose items from floors.

Have A Water Damage Emergency? Call SERVPRO of South Durham and Orange County at 919-596-1242

Water Damage

Water Damage: Act Fast, Every Second Counts!

Do You Know Where Your Main Water Shutoff Valve Is?

When water damage occurs in a home or business, due to supply line break, pipe break or other fixture or plumbing problem, knowing where the water shutoff valves are located is crucial for immediately stopping the water flow and preventing further damage.

Take a moment right now to locate all of the shutoff valves in your home so you'll be prepared for an emergency

If you are experiencing water damage in your home or business, contact SERVPRO of South Durham and Orange County at 919-596-1242

Fire Detector Safety

Is your fire detector working?

Smoke alarms save lives. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. Here's what you need to know!

  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home.
  • Smoke alarms should be interconnected. When one sounds, they all sound.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Replace all smoke alarms in your home every 10 years.
Fire Damage Restoration

Fire Damage Restoration

What To Expect: When we visit your home after a fire loss, we will scope the affected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage. If a fire has damaged your home, call us right away at 919-596-1242. SERVPRO of South Durham and Orange County will treat you and your family with empathy and respect, and your property with care. 

Water Damage Restoration

Water Damage Restoration

What to Expect: We will ask several questions regarding your water damage emergency – these questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
National Pet Fire Safety Day

“National Pet Fire Safety Day” Tips to Keep Pets Safe from House Fires:

Today is National Pet Fire Safety Day! Get a free Pet Alert Window Cling in a FREE PET SAFETY PACK – Write the # of pets in your house & attach the cling to a front window. This critical information saves rescuers time when locating your pets. For “National Pet Fire Safety Day” Tips to Keep Pets Safe from House Fires head HERE to Article!

Household Storm Preparedness

Is your family prepared?

Is Your Family Prepared?

Put together a plan by discussing these 4 questions with your family, friends, or household to start your emergency plan.

  1. How will I receive emergency alerts?
  2. What is my shelter plan?
  3. What is my evacuation route?
  4. What is my family communication plan?

Have Storm or Flood Damage?

Call SERVPRO® of South Durham & Orange County 919-596-1242

Commercial

Customer Satisfaction

Thank you, Timothy, for leaving us such a wonderful review. We are glad that you enjoy working with Jim & Nelson as much as we do. We thank you for your recommendation and appreciate that you continue to put your trust in us. Our goal is to leave you happy and satisfied – with the result being "Like it never even happened." Thank you!

Summer Storm Damage

Summer Storm Damage & Flooding

The two most basic elements that cause a thunderstorm to develop are: moisture and rapidly rising warm air – during these warm summer months, we see an influx of thunderstorms and therefore storm damage and flooding. Head to our storm page to learn more on how you can prevent storm damage 

Water Damage & Hardwood Floors

Water Damage & Hardwood Floors

One of the most common calls our franchise receives is from customers in distress over a water loss event impacting their hardwood flooring.  The #1 question they have is, “Can my floors be saved?”   Learn more here!

Emergency Ready Profile

ERP: Emergency Ready Profile

The SERVPRO® Emergency READY Profile Advantage:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. 
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Call Us Today To Get Started!

Several people standing in front of a white vehicle wearing PPE gear

Carrboro Police Department Vehicle Disinfecting

On May 1st SERVPRO of South Durham and Orange County provided pizza and disinfected several of the Carrboro police cruisers. We at SERVPRO of South Durham and Orange County wanted to make sure that the Carrboro Police Department remained safe during these trying times.

House on fire

Fire Damage Repair and Restoration

When your South Durham or Orange County home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster and you’ll need a caring expert to guide you through this crisis. SERVPRO of South Durham and Orange County has the specialized fire and water damage equipment and expertise to help you through this tough time.

20 years on green background

20 Years

Happy 20th Anniversary to SERVPRO of South Durham and Orange County! We are proud to be servicing our local area for the past 20 years and will continue to do so for years to come.

Storage Vaults in a warehouse

Storage Vaults

We at SERVPRO at South Durham and Orange County can store your belongings in our vaults if we are doing long term work at your property. They are in a climate controlled warehouse. 

Equipment on Shelves

We Have the Equipment

This is just some of the equipment we use on a regular basis when you call us at SERVPRO of South Durham and Orange County to help with an emergency situation at your home or business. To help make it "Like it never even happened."

"One Team" with equipment in the background

One Team

This image says it all. We at SERVPRO of South Durham and Orange County are One Team. We don't stop so you or your business doesn't have to. 

IICRC Certificate

IICRC Certified Firm

We at SERVPRO of South Durham and Orange County are an IICRC Certified Firm. An IICRC certified restoration company has attended and passed a course offered by the Institute of Inspection, Cleaning and Restoration Certification. The IICRC certifies both technicians and restoration companies.

Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned

We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. Certified: SERVPRO Cleaned  is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning - Call 919-596-1242 to see how we can help clean your home or business.