Recent Commercial Posts

Why Property Management Companies and Restoration Companies Go Hand in Hand

9/4/2020 (Permalink)

Property Management Property Management

Most property managers have had an unusually large or difficult situation that required more intricate knowledge, expertise, man-power and equipment that exceeded the capacity of their regular maintenance staff or maintenance vendor. This is where a relationship with a top-notch restoration company, like SERVPRO of South Durham and Orange County is a huge asset. Whether it is water damage, a fire, mold remediation, trauma or specialty cleaning, a restoration company can provide the necessary equipment, manpower, knowledge and expertise to handle the difficult task at hand.

In situations regarding water damage, a restoration company can be a huge asset on the front and back end. A restoration company can dry the structure according to the industry standards established by the IICRC, assuring all parties including the property management firm, the tenant and the insurance company that the structure is dried properly. Proper drying helps in the long run by preventing mold, which can be costly to repair in addition to the health risks caused by mold spores.

Fire situations, in many cases, will require working with an insurance company and their adjusters. Restoration companies and their staff are experienced in this area and can be a huge support to the property management company. In addition, the restoration company will be able to provide specialty services, such as textile cleaning, document preservation, and electronic restoration services. Pack-out and storage is also provided by some restoration companies, like SERVPRO of South Durham and Orange County.

Mold, trauma and specialty cleaning jobs are also reasons why a property management company may need to call a restoration professional. Each of these situations requires a high level of expertise, due to health risks associated with these types of remediation and cleaning.

If you are a property management firm or property manager that does not have an established relationship with a quality restoration company call SERVPRO of South Durham and Orange at 919-596-1242.

Are You Properly Cleaning and Disinfecting Your Workplace?

7/27/2020 (Permalink)

Cleaning Office Properly Cleaning and Disinfecting Your Workplace

In the current climate of the COVID 19 pandemic there is a much greater emphasis on having safe clean workplaces, shopping venues and eateries. The majority of people are following proper social distancing, wearing masks and using hand sanitizer. Most people have read, or heard the guidelines drafted by the CDC and EPA regarding processes for effectively minimizing the spread of the COVID 19 virus, but are they being followed?

In the CDC article entitled, Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools and Homes, the guidelines for effective cleaning to kill the Coronavirus includes routine cleaning with soap and water to remove the virus and disinfecting with an EPA approved disinfectant. In many cases, only one part is being implemented, the applying of disinfectant with no regard to cleaning with soap and water. Most people have witnessed the few quick pumps of a chemical on the handle of a shopping cart, or restaurant table, followed by an immediate wipe away of that chemical by a well-intentioned employee. There are several reasons this should be a cause for concern:

  • It provides a false sense of security.
  • Virus could still be present due to lack of cleaning with soap and water
  • Virus could still be present due to lack of dwell time of chemical

The simple steps of cleaning with soap and water first removes most if not all of the bacteria, viruses and debris, making it a necessary step. The applying of disinfectants works best when allowed the proper dwell time to effectively kill what they were designed to eradicate. When it is immediately wiped away it is not effective and may leave active contamination behind. Following the proper steps, including the recommendations by the CDC, EPA and the product labels will keep everyone safe. For a quote on having a proactive or positive test COVID 19 cleaning of your commercial business call SERVPRO of South Durham and Orange County at (919) 596-1242.

The Truth Regarding Products Claiming to Kill the Coronavirus

7/20/2020 (Permalink)

As the number of confirmed Coronavirus cases continues to rise and businesses attempt to reopen safely, there has also been a rise in claims regarding products that claim to kill the virus for days, weeks and even longer.  Business owners with tightened budgets due to the mandatory shut downs implemented by state governments want the best value for their money in keeping their employees and patrons safe.  Many have entertained sales pitches claiming new products designed to kill the virus can be immediately used which will have a long term effect on killing the pathogen.  The sales pitches make claims that the products have proven to be effective in other countries and are merely weeks away from approval in the United States.  Should these claims be believed?

 The best answer to this question is given by the regulatory agency that governs products of this nature, the Environmental Protection Agency or (EPA).  In a recent compliance advisory entitled, “What You Need to Know Regarding Products Making Claims to Kill Coronavirus Causing Covid-19,” makes the following statement, It is unlawful for any person to distribute or sell a pesticide in the United States making claims to that it will kill a particular pathogen, unless that pesticide is registered with EPA and that particular claim has been deemed acceptable by the agency. EPA is receiving a steady stream of tips/complaints concerning potentially false or misleading claims, including efficacy claims, associated with pesticides and devices. These tips/complaints are being actively reviewed and efforts are being made to identify potentially violative products. EPA intends to pursue enforcement against products making false and misleading claims regarding coronavirus.

If the product has not been approved by the EPA, stay away!  Sadly, there are unscrupulous individuals looking to make a fast dollar at the expense of vulnerable people looking to do the right thing. 

Top 3 Reasons for Commercial Air Duct Cleaning

7/20/2020 (Permalink)

Commercial air ducts are the distribution system of conditioned air from the HVAC system and like the mechanical components of the heating and air conditioning unit they also require routine maintenance.  However, due to the lack of electrical or mechanical parts, the ducts system is often overlooked.  A clean duct system is essential for healthy indoor air quality which has a corollary relationship to employee health and safety.  The top reasons for a commercial air duct cleaning are:

  1. Allergens and dust removal: Allergens and dust accumulate over time inside the ductwork and become dislodged when air moves through system. 
  2. Mold removal: Mold can grow on the organic material that accumulates inside the duct system if the relative humidity is high enough to provide mold spores with a moisture source.  Mold like allergens and dust can cause employees respiratory issues which can result in lower productivity and increased sick days taken.
  3. Odors: Often malodors are pushed through the duct system and create an environment that is less than pleasant.
  4. Insects and pests: It is not uncommon for insects and pests such as mice, rats, and possums to access a duct system and build nests inside the ductwork.  A cleaning of the duct system is critical to removing the harmful feces, urine, bacteria and viruses they may have deposited. 

Although the ductwork may be out of sight, they should be on your mind.  A semi-annual or yearly cleaning is generally sufficient to create an environment that has healthy indoor air quality.  To schedule your commercial duct cleaning, call SERVPRO of South Durham and Orange County at 919-596-1242.

Commercial Loss Scalability

7/6/2020 (Permalink)

When a very large multi-floor commercial building containing tens of thousands of square footage of office and warehouse space suffers a large scale water or fire loss, the size of the restoration response is critical in mitigating the both the physical and economic losses.  This is where your local SERVPRO franchise, provides the necessary solution.  Although SERVPRO franchises are independently owned and operated, the collaborative working relationship of local franchises, and the Large Loss Response Team, allows scalability to meet even the most severe situations. 

            Scalability is all about resources of manpower and equipment to save time and money.  When any business experiences a large loss due to water or fire damage the financial impact is great.  When the local SERVPRO franchise responds with the appropriate manpower and equipment to mitigate the damage, it lessens the economic impact.  Within hours, the response scales up in manpower and equipment to reduce further damage.  Large commercial losses require special training and the responding SERVPRO team has this training through its Commercial Large Loss Program.   

            The Commercial Large Loss provides these benefits in your time of need:

  • Elite trained professionals that specialize in large commercial losses
  • Substantial resources through a network of over 1700 franchises
  • Experience of handling large six and seven figure projects
  • Clients including Insurance Companies, Manufacturing Facilities, Restaurants, Healthcare Facilities, Churches, Libraries, Municipalities, Universities, Local, State and Federal Governments
  • Business interruption minimized due to timely response
  • Unit pricing on routine losses under $100,000. Time and Materials Pricing recommended on losses over $100,000
  • 24/7 /365 availability

If your business has experienced a water or fire loss in Durham, NC or in Orange County North Carolina call SERVPRO of South Durham and Orange County at 919-596-1242. 

Expecting the Unexpected for Your Commercial Property

6/26/2020 (Permalink)

Imagine it's 4:00 pm on a Friday afternoon and your work week is about to come to an end, when an employee runs up in a panic telling you that water is spewing from the water fountain and flooding the hallway. Murphy's Law of what could go wrong has occurred. Do you know what to do or will a bad situation get worse? Have you planned for the unexpected? Do you know where the water shut-off valve is or will you hope and pray you can get maintenance on the phone?

If the answer to these questions are unsettling because there is no plan, or the plan is in a binder somewhere, not easily accessible, SERVPRO of South Durham and Orange County has a solution to calm your anxiety - The SERVPRO Ready Plan App.

The SERVPRO Ready App Benefits:

  • No Cost Facility Evaluation
  • Minimizes damage and lost revenue due to business interruption
  • Identifies key shut off valves for water, gas and electrical
  • Provides key contact information
  • Identifies key lines of command for emergency services to begin
  • Establishes SERVPRO as your disaster mitigation and restoration provider
  • Puts information at your fingertips on cellular platforms for Apple and Android
  • No Cost for Service

With the SERVPRO Ready App installed on your smartphone you will be empowered by having the critical information you need, readily available, to act quickly to avert disaster by minimizing the impact of an unfortunate situation. You will not be at the mercy of hoping you can reach the maintenance engineer because the app will tell you where the shut off is, so you can stop the water flow. What makes it even more powerful is that your employee, equipped with the app, upon seeing the damage will stop the water flow prior to alerting you of the situation.

Every second and minute matters in a disaster situation and time saved, is money saved. Don't let another day go by without scheduling a free facility assessment. Call (919)596-1242 and be prepared for the unexpected. 

Why Your Business Needs An Emergency Ready Plan

7/14/2015 (Permalink)

Inforgraphic explains why you should have an emergency Ready Plan for your business.

CLICK HERE TO SEE FULL INFOGRAPHIC

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of South Durham and Orange County has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barber shops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started bwtween 9PM-5AM caused $75,000 dollars in damage. Firest that startd between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact our Commercial Business Development Representative Dana Richardson to setup your free Emergency Ready Profile.

919-886-3838

As a trusted leader in the restoration industry, SERVPRO of South Durham & Orange County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.